Your privacy is important to Foundations Learning Group. This privacy policy explains how we collect, use, and protect your personal information when you visit our website and purchase our courses and books. By using our website, you consent to the terms of this privacy policy.
1. Information We Collect
We collect several types of information from and about users of our website, including:
- Personal Information: This includes your name, email address, phone number, billing address, and shipping address, which you provide when you create an account, purchase a course or book, or subscribe to our newsletter.
- Payment Information: When you make a purchase, we collect payment information such as credit card details. This information is processed securely by our payment processors and is not stored on our servers.
- Log Data: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
- Cookies: We use cookies and similar tracking technologies to enhance your experience on our website, analyze trends, and gather demographic information about our user base.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Our Services: We use your information to process your orders, deliver courses and books, and provide customer support. We also use it to improve our website, personalize your experience, and develop new products and services.
- Communication: We may use your email address to send you updates about your orders, newsletters, marketing communications, and other information that may be of interest to you. You can opt-out of receiving these communications at any time.
- Analytics: We use log data and cookies to analyze trends, track user movements, and gather demographic information about our user base. This helps us understand how our website is being used and how we can improve it.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We share information with third-party service providers who help us operate our website, process payments, deliver courses and books, and provide customer support. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Business Partners: We may share information with business partners who offer products or services that may be of interest to you. In such cases, we will obtain your consent before sharing your information.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect sensitive information, such as payment details, during transmission.
- Secure Storage: We store your personal information on secure servers that are protected by firewalls and other security measures.
- Access Controls: We restrict access to your personal information to authorized personnel who need it to perform their job functions.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
5. Cookies
We use cookies to enhance your experience on our website. Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.
We use the following types of cookies:
- Essential Cookies: These cookies are necessary for the operation of our website. They enable you to log into secure areas of our website, use a shopping cart, or make use of e-billing services.
- Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality Cookies: These cookies are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name, and remember your preferences.
- Targeting Cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, if you do so, some features of our website may not function properly.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to have inaccurate or incomplete personal information corrected.
- Deletion: You have the right to have your personal information deleted, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
- Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
- Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise these rights, please contact us at [email protected].
7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of these websites before providing them with your personal information.
8. Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website. You are advised to review this privacy policy periodically for any changes.
10. Contact Us
If you have any questions about this privacy policy, please contact us at:
Foundations Learning Group
1539 E. Howard St
Pasadena, CA 91104
United Kingdom
Email: [email protected]
Phone: +44 (626) 398-2106
